Help

The Stand Status toggle is on your dashboard. It controls whether fans can see your live menu or a closed message.

• Open — your menu is live. Fans who scan your QR code see your full menu, payment methods, and any active banner.
• Closed— fans see a friendly “We're Closed” message instead of the menu. Use this between games or when the stand is done for the day.

The toggle saves instantly — no need to hit a separate save button. Both Owners and Editors can flip it.

The Menu Editor is where you build and maintain your menu. Get there from the dashboard or the Menu tab in the top navigation.

Changes in the editor are not saved automatically. A save bar appears at the top when you have unsaved changes — hit Save Menuwhen you're ready. If you try to leave with unsaved changes, you'll be asked to confirm.

Use the Preview button to open your fan menu in a new tab at any time.

Categories group your menu items — for example, Snacks, Drinks, or Apparel. Every item must belong to a category.

• Add a category— click “+ Add Category” at the bottom of the editor and type a name.
• Rename a category — click the pencil icon next to the category name to edit it inline.
• Hide a category— use the Visible toggle on the category header to hide the entire category and all its items from fans. Useful for seasonal items you're not ready to show yet.
• Delete a category — click Delete on the category header. This also removes all items in that category.

Click + Add Item within any category to add a new item. Click an existing item to expand it and edit.

Each item has:

• Name — shown on the menu. Keep it short and clear.
• Description (optional) — a short note shown below the name, such as allergen info or a size note.
• Price — entered in dollars.
• Badge (optional) — a small label shown next to the item name. Options are New, Featured, and Limited.
• Visible on menu — uncheck this to hide the item from fans without deleting it. Useful for items you carry occasionally.
• Available— uncheck this to mark an item as Sold Out. It stays visible on the menu but shows a “Sold Out” badge so fans know not to order it.

Reordering items — drag the grip handle (the dotted icon on the left of each item) to reorder within a category. Keyboard users can focus the handle and use the arrow keys.

Deleting an item— expand the item, scroll to the bottom, and click Delete item. You'll be asked to confirm.

The banner is a short message shown at the top of your fan menu whenever the stand is open. Use it for quick announcements like “Cash only today!” or “Hot dogs back in stock!”

• Message — the text fans will see. Leave it blank to show no banner.
• Link URL (optional) — if you add a URL, the banner becomes a tappable link. Useful for linking to a schedule or a fundraiser page.

Hit Save Banner after making changes. The banner goes live immediately.

Payment methods are shown to fans at the top of your menu so they know how to pay before they get to the front of the line.

• Check the box next to each method you accept: Cash, Venmo, PayPal, Zelle, or CashApp.
• For digital methods (Venmo, PayPal, Zelle, CashApp), an optional URL field appears when you check the box. Add your payment link and fans can tap directly to pay.
• Cash shows as a badge only — no link needed.

Hit Save Payment Methods when done.

External links appear at the bottom of your fan menu. Use them to point fans to useful resources like your league website, game schedule, or live scores.

• Add a link— click “+ Add Link”, enter a label (e.g. “League Website”) and a URL.
• Edit or delete — use the Edit and Delete buttons on each link. Deletions ask for confirmation.
• Reorder — use the up and down arrows to change the order links appear on the menu.

Links save immediately — no separate save button needed.

Your QR code and menu URL are on the dashboard under Share Your Menu.

• Download QR — saves a high-resolution PNG of your QR code. Print it, laminate it, and post it at your stand window. You only need to do this once unless you change your menu URL.
• Copy menu URL — copies your direct menu link to the clipboard. Share it on social media, in emails, or in group chats.
• Open Menu — opens your live fan menu in a new tab so you can see exactly what fans see.

If you change your menu URL slug in Settings, your old QR code will stop working. Download and reprint it after any slug change.

Scan analytics:

Below the QR code section your dashboard shows a Menu Analytics card with menu views from the last 7 days, QR scans from the last 30 days, and your peak scan day and time range. Data refreshes every 2 hours.

Manage your team from the Members tab or via the link in Settings.

Inviting someone:

• Enter their email address and choose a role — Editor or Owner.
• They'll receive an invitation email with a link to sign up or log in.
• Pending invitations are listed below the active members and can be revoked at any time before they're accepted.

Changing a role:

• Use the role dropdown next to any member's name, then hit Apply.
• Revoke Access — removes the member immediately. They will no longer be able to access your stand.

Transferring ownership:

If you set another member's role to Owner, you'll be asked to confirm. This hands full control to that person — they can manage members, change settings, and remove you. You'll be downgraded to Editor and cannot undo this on your own.

Settings are under the Settings tab. Owners can update the following:

• Name — the name shown at the top of your fan menu. This is usually your league or club name.
• Logo— upload a PNG, JPG, or WebP image (max 5 MB). A crop tool lets you zoom and position the image before it's saved as your circular stand logo. You can change or remove it at any time.
• Address— your club or league's main address. This is not shown publicly and is for our records only.
• Color — choose an accent color for your public menu page. It applies to buttons, highlights, and interactive elements fans see when they open your menu. The rest of the page uses a neutral theme regardless of your choice.
• Menu URL (slug)— the last part of your menu's web address (e.g. thefanmenu.com/westfield-ll). You can change this, but be aware that your existing QR code will stop working and will need to be reprinted.

Hit Save Settings in the sticky bar at the top of the Settings page to apply name and address changes.

Found at the bottom of Settings under Danger Zone. Deactivating your stand hides your menu from fans and removes access for all team members.

To confirm, type your stand name exactly as shown and click Deactivate Stand. This is reversible — contact support and we can restore your stand.

Need to restore a deactivated stand? Get in touch.